Our Policies
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Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Policy
ORDER ONLINE
www.kakyco.com Fast. Easy. Secure. 24 hours a day 7days a week.
ORDER BY MAIL
Please be sure to fill out your Order
Form completely, SIGN and mail to:
KaKyCo Accessories
160 Passaic Ave. Bldg#113-2
Kearny, NJ 07032
ORDER BY FAX 1.800.318.6188
24 hours a day 7days a week.
ORDER BY PHONE 1.888.525.9268
Monday -Friday 9:00am-6:00pm ET
OUR GUARANTEE
If you are not completely satisfied with your order, you can return or exchange within 7 days of receipt of merchandise. To request a return or exchange, please check EXCHANGES and REFUNDS below.
INSPECT IMMEDIATELY
If an order was fulfilled incorrectly, please report it to us within 48 hours of receipt. Otherwise, we will assume that there is no problem with the order. Examples of incorrect fulfilled order may include wrong merchandise, incorrect quantity received, or defective merchandise.
EXCHANGES and REFUNDS
For any returns, please call or E-mail returns@kakyco.com for RMA# (Return Merchandise Authorization number) and instructions.
Returns (except special order or bargain sale) allowed within 7 days of receipt of merchandise. Items must be in NEW condition with all tags attached. No refunds on shipping fees and HAT BOXES. No returns will be accepted without RMA#. Customer will be responsible for all the return/exchange shipping costs, unless it’s our mistake.
We can help you make a gift from
Kakyco even more special. For just $5.99, we'll wrap the gift in tissue paper,
place it in a hat box and add a card with your personalized message.
OUR ORDER
PROCESSING TIME Most items can be shipped immediately, but some items may require up to 2 weeks. Allow 7-10 business days for standard delivery PLEASE indicate a date needed in our Comments box on order checkout if it is "time sensitive" for an event. Please allow more time for custom orders and requests or during heavy traffic periods such as Easter, Mothers Day, Kentucky Derby, and Christmas. DELIVERY
INFORMATION Items ordered together may be shipped
separately in order to get as much merchandise to you, as quickly as possible.
If express delivery was selected and
merchandise is in stock, you should receive your order within 3-5 business days.
On all online order, an email confirmation with tracking number will be sent to
you once your order has been shipped. Express freight charge will be based on
carrier¡¦s published rate. (UPS, Fedex, USPS Express)
Your order will be shipped via USPS,
Priority Mail or Express Mail Service
We can ship most items to selected
countries and we only accept Paypal payment with matched shipping address for all international orders. If buyer doesn't have Paypal account, a copy of credit card statement with matched billing address is required. Shipping and handling charges are indicated on the order form. Duties
and taxes are the responsibility of the customer. Email us info@kakyco.com or
call us anytime if you have any question.
To measure head size accurately, just
wrap a tape measure around your head above the tops of your ears on both sides.
Our standard Head size is 22-1/2". Due to different material and shape, the hats
might have different head size, or feel differently. If you have question about
the head size, please email us or call us. We will try to find the right hat with
right head size for you.
Shipping Charge
Shipping and handling to the USA will be charged as follows:
KaKyCo Shipping Cost Information
INTERNATIONAL ORDERS Base on UPS published rate We will ship to Canada via USPS for a reduced shipping charge, but delivery
can take up to 3 weeks.
Any "unauthorized returns" will be returned to customers at their expense or discarded.
Any damaged authorized returns as follows are subject up to 100% of value deduction from refund depend on damage and condition of merchandise.
- Crushed/ bent/ twisted shape of the hat
- Stain/ dirty on the sweatband or hat
- Odor on the hat
RETURN SHIPPING COST
HAT BOXES / GIFT WRAPPING (style# HB5183)
EXPRESS DELIVERY
ALASKA, HAWAII, US VIRGIN ISLANDS AND P.O. BOXES
INTERNATIONAL ORDER SERVICE
HOW TO MEASURE YOUR HEAD
MAIL PREFERENCE SERVICE
KaKyCo Accessories.
160 Passaic Ave. Bldg# 113-2,
Kearny NJ 07032
Domestic Shipping Policy
Every effort is made to ship your hat within 48 hours of receipt Monday thru
Friday, pending availability (we generally ship even faster). You'll be
notified if merchandise is currently unavailable and when we expect to be
able to ship. Please note that items ordered together may not be shipped
together. To ship via United Parcel Service (UPS) you must include a
complete street address (no PO Boxes).
ORDER TOTAL
FROM:
ORDER TOTAL
TO:
USA
STANDARD
(Ground)
USA
3 Day Select
USA
2nd Day
USA
NEXT DAY
CANADA/MEXICO
(WORLDWIDE
EXPEDITED POST OFFICE SERVICE)
$1.00
$50.00
$9.80
$39.95
$54.95
$50.01
$100.00
$10.80
$44.95
$59.95
$100.01
$200.00
$12.50
$49.95
$64.95
$200.01
$300.00
$15.50
$54.95
$69.95
$300.01
$500.00
$18.50
$59.95
$79.95
$500.01
And Up...
$21.50
$69.95
$89.95
UPS does not provide Three-Day Service to Hawaii and Alaska. Please select
Second Day Service in order to expedite shipping to these states.
If multiple hats are ordered with an expedited shipping option (next-day,
second-day, or three-day), and we are unable to ship the order complete, the
back ordered hats will be shipped free of charge via regular ground when
they arrive.Customer CommunityKaKyCo Facebook PageSpecialty StoresWebsite Design By Solid Cactus©2010 Sun Yorkos Enterprise. All Rights Reserved. Order Now: 1.888.525.9268